Introduction To Quality Control by Kaoru Ishikawa details from bookadda

Contents :

Preface
Acknowledgment
Chapter: 1 What is Quality Control?
1.1 What is Quality Control?
1.1.1 The Definition of Quality Control
1.1.2 Some Misunderstanding about Quality Control and Total Quality Control
1.1.3 The Benefits of Companywide Quality Control
1.2 The History and Current Status of Quality Control
1.3 Advances in Quality Assurance
1.4 What is Quality?
1.4.1 Quality to Satisfy the Consumer
1.4.2 True Quality Characteristics and Substitute
Characteristics; Product Research
1.4.3 Quality Analysis and Product Research
1.4.4 Clarifying Definitions Concerning Quality
1.4.5 What are Good Quality and Good Products?
1.5 What is Control?
1.5.1 The Old-Fashioned Approach to Control
1.5.2 Control Methods and Philosophy
1.5.3 Action for Recurrence Prevention ("Permanent Fix")
1.6 Controlling Quality
1.6.1 The Basis of Quality Control and Quality Assurance
1.6.2 The Quality Assurance System
1.6.3 Control of Raw Materials and Subcontracting (Materials)
1.6.4 Equipment Control (Machines)
1.6.5 Working Methods and Standardization (Methods)
1.6.6 Measurement Control (Measurement)
1.6.7 Personnel (Man) and Education
1.7 Quality and Process Improvement
1.7.1 Philosophy and Basic Conditions of Control and Improvement
1.7.2 The Steps in Improvement
1.7.3 Investigation and Analysis for Revealing Problems
1.7.4.1 Deciding Problems, Targets, and Deadlines
1.8 Statistical Quality Control, Total Quality Control and Technology
1.9 The Ends Means of Business Management
1.10 QC Circle Activities
1.11 The Introduction and Promotion of TQC
1.12 Methods of Promoting TQC in Individual Departments
1.13 Quality Diagnosis and TQC Diagnosis
1.14 The Role of Executives in TQC
Some Quality Control Maxims
CHAPTER 2: THE STATISTICAL APPROACH, WITH SOME SIMPLE STATISTICAL TOOLS
2.1 Statistical Methods Used in Quality Control
2.2 The Statistical Approach
2.2.1 The Statistical Approach
2.2.2 Precautions from the Control Viewpoint
2.3 The Different Types of Data
2.4 Expressing Distributions Quantitatively
2.5 Interpreting and Using Frequency Distributions
2.6 Pareto Diagrams and Pareto Curves
2.7 Check Sheets
2.8 Process Capability Diagrams
2.9 Scatter Diagrams (Correlation Diagrams)
2.10 What is Error?
2A.1 Preparing Frequency Distributions
2A.2 Methods of Calculating Statistics
2A.3 Distribution of Statistics
CHAPTER 3: THE PREPARATION AND USE OF CONTROL CHARTS
3.1 What are Control Charts?
3.2 Types of Control Chart
3.3 Preparing Average and Range (x-R) Control Charts
3.4 Preparing Control Charts for Fraction Defective (p)
3.5 Preparing Control Charts for Number of Defectives (pn)
3.6 Preparing Control Charts for Number of Defects per Unit (u)
3.7 Preparing Control Charts for Number of Defects (c)
3.8 Interpreting Control Charts
3.9 Using Control Charts
3.9.1 Applications
3.9.2 Using Control Charts for Analysis
3.9.3 Using Control Charts for Control
3A.1 The Median (x) and Range Control Chart
3A.2 Control Charts for Individual Data Points
3A.2.1 Preparing the x Control Chart
3A.2.2 Using the x Control Charts
3A.3 The Statistical Interpretation of Control Charts
3A.4 Methods of Testing Differences in Averages from Control Charts
CHAPTER 4: PROCESS ANALYSIS AND IMPROVEMENT
4.1 Process Improvement and Control
4.2 Improvement Types and Procedures
4.2.1 Types of Improvement
4.2.2 Obstacles to Improvement
4.2.3 The Basic Conditions for Improvement
4.2.4 Process Analysis and Impro...